What do I do if my flight has been delayed?
Airport Rental Locations in the US and Canada: Vehicles will be held until the end of the business day on the scheduled pickup date or for 12 hours, whichever comes first, for any delayed flights. If you are arriving after closing, the pickup date and time should be changed to the next day. Rental charges will begin at date and time of pick up as long as the flight information is included, the location will remain open for up to 2 hours.
When booking your reservation on-line or with an agent include your airline and flight information. Providing us with your flight information allows us to serve you better because we can check with the airline to see if your flight has been delayed.
Please Note: Frequent flyer points are not automatically paid if you provide your flight information. To receive credit for your miles you must add your Frequent Flyer number to your profile and include the information with your reservation.