Helsinki Vantaa International Airport (HEL) Car Rental

Additional drivers must meet all renter requirements. Additional drivers can be added to the contract at any rental branch. Additional charges will apply.

After-hours Pick-Up: Pick-up of the rental car from Helsinki-Vantaa Airport outside the opening hours of the rental branch must be confirmed for all vehicle groups 12 hours before the start of the car rental. A flight number and contact details (phone and email) must be provided. A pick-up after opening hours is available for a surcharge of 75.00 EUR (incl. VAT). If you are arriving by airplane and have provided flight details (including airline and flight number) and your flight is delayed whereby the new arrival time is outside of the location’s opening hours, the above-mentioned surcharges applies.

After-hours Returns: Please follow the signs labeled “Car Rental Return” when coming back into the Helsinki-Vantaa Airport. Upon entry into parking garage, park in or as near as possible to the Enterprise/Alamo/National branded spots. Park and lock the car. Please return the completed contract and the keys to the drop-off machine in parking garage P3B (2nd floor) with PIN 789123. Remember to take your personal belongings with you, but leave all additional equipment (i.e. rented GPS, child seats etc.) in the car.

In Finland, the following rules apply for the minimum age and possession of a driver's license:
Minimum Driving Age: 19 Years for all groups with the exception of Premium Wagon PWAR which is 25 years.
A young drivers surcharge of 20.00 EUR per rental (incl. VAT) applies to renters aged 19 to 24.

A written permission and car registration documents provided by the rental company are mandatory to crossing the border. Please note that you must contact the rental branch at least 7 days before the rental agreement begins so that we can promise the necessary documents to you. Cross-border rentals are allowed to the following countries and a cross-border fee of 60.00 EUR (incl. VAT) will apply: Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom

Cross-border rentals to Russia are not possible. Customers traveling to Baltic States and Poland are held liable for 20% of the value of the rental vehicle. The required winter tires (without studs) for trips to foreign countries outside Scandinavia and the Baltics must be requested in advance, and the customer is held liable for all the costs related to tire change during winter season. In case of offence against Cross Border and Territorial Restrictions all protections lose their validity and the customer is held liable for full value of occurring costs and charges related to the rental.

Service available on request during branch opening hours only. It is available for an additional charge of EUR 155.00 (incl. VAT) applies per delivery and per collection in the Helsinki Metropolitan Area. Please contact the rental branch directly to arrange delivery and collection service.

Delivery and collection services are also available to a limited extent outside the Helsinki Metropolitan Area. Please contact the rental branch directly for more information and prices.

One way rentals within Finland are possible (please see price list). International one way rentals are not permitted.

Collision Damage Waiver and Theft Protection (CDWTP) reduces the liability of the renter in the event of damage to the bodywork, theft, or attempted theft of the rental vehicle. If CDWTP is not included in the reservation, the renter has liability up to the full market value of the vehicle. If not included in the reservation, CDWTP is an optional coverage available for purchase. CDWTP does not cover damage to the tires or windshield of the vehicle. You must adhere to all rental terms and conditions to receive the benefits of CDWTP.

If included in the reservation, the excess amount ranges between 2000 EUR and 4000 EUR depending on car class. Excess will be charged every time a vehicle is damaged.
Before purchasing CDW, it is advised to determine if a personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If CDW is declined, the renter will be required to pay these charges and seek compensation through their carrier of personal coverage. CDW is not insurance.

Excess Protection (EP) is an optional coverage available for selection by the renter. EP is only available to purchase if Collison Damage Waiver and Theft Protection(CDWTP) is selected or included in the reservation. The purchase of EP reduces the customer’s liability to between 1000-2000 EUR in cases of damage to the bodywork, theft, or attempted theft of the rental vehicle. EP does not cover damage to the tires or windshield of the vehicle. You must adhere to all rental terms and conditions to receive the benefits of EP.

Before purchasing EP, it is advised to determine if a personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If EP is declined, the renter will be required to pay these charges up to the Damage Waiver excess amount and seek compensation through their carrier of personal coverage. EP is not insurance.

Refueling Service: All vehicles are rented with a full tank and the vehicle must be returned with the same level of fuel as at the start of the rental period. If the vehicle is not returned refilled, we will charge a service fee of 35.00 EUR (incl. VAT) and gas/diesel will be charged at a fixed rate. The fixed price changes according to the market price.

Fuel Purchase Option: For your convenience, you may purchase a tank of fuel at the time of rental at a price that is competitive with local fuel stations. Please note that the price is depending on the vehicles tank size. This method eliminates the need for you to refill the tank before returning. Please be aware that we are unable to give a refund for unused fuel. Please check availability before the rental period at the rental branch or at the latest at the counter when you pick-up the rental car.

All major credit cards, issued by either VISA, MasterCard or American Express are accepted. All cards presented must be in the renter's name. Prepaid cards, debit cards, cash and checks are not accepted. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit is 300 EUR for all vehicle classes. Failure to provide a credit card in the renter’s name with sufficient available funds and a valid PIN number will lead to a refusal of rental.

RAP Roadside Assistance Protection ensures continuation of journey, and protects against high service costs in case of following incidents for example: towing services due to punctured tire or accident, loss of car key, running out of fuel, stuck vehicle and flat battery starting necessities. RAP is available for a daily fee of 5.00 EUR (including VAT). If RAP is not accepted, customer is held liable for the full value of all roadside service costs.
All services may only be ordered by a direct claim with 24-hour Roadside Assistance (tel. +358 20 787 000). Roadside Assistance service is operated by our third party provider Autoliitto. They shall also determine the type and extent of service required to ensure the renter stays mobile. In the case any damage to the rental vehicle occurs which is not covered by the rental company within the scope of the Roadside Asssitance Protection coverage, the renter is liable for such damage. 

Protection coverage for the vehicle rented includes Third Party Liability with unlimited cover for personal injuries. Maximum cover for property damages is 5 million EUR.