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Fuel Service Option 

The Fuel Service Option means prepaying for a full tank of gas at the rental location. The price is based on an estimate of current prices and the average tank size for the car class reserved. This charge may change at time of rental due to current fuel prices. Car should be returned empty as no refund will be given for unused fuel. If you do not want the Fuel Service Option you can choose to return the tank full or pay for gas used and not replaced when you return to the facility.


GPS Navigation Device

  • Global Positioning System devices are now available for rental at several locations.

Additional items may have a maximum charge for each 30 day period. For reservations that exceed 30 days, the estimated total charge is based on the entire rental period.

Protection Products

Roadside Plus

Renter may purchase Roadside Plus (RSP) from Owner for an additional fee...

Renter may purchase Roadside Plus (RSP) from Owner for an additional fee. If Renter purchases RSP, Owner agrees, subject to the actions that invalidate Loss Damage Waiver, to contractually waive Renter’s responsibility for the cost to provide 24/7 roadside assistance (where available) which includes replacement of lost keys (including remote entry devices), flat tire service (if no inflated spare is available, the vehicle will be towed.

Cost of a replacement tire is not covered by RSP), lockout service (if the keys are locked inside the vehicle), jumpstarts, and fuel delivery service for up to 3 gallons (or equivalent liters) of fuel if Vehicle is out of fuel. Roadside Plus services are only available in the United States and Canada. If Renter does not purchase RSP, or RSP is invalidated as set forth above, roadside assistance will be available, but standard charges will apply. RSP does not apply in Mexico. For roadside assistance call 1-800-367-6767.

Loss Damage Waiver

Loss Damage Waiver

Loss Damage Waiver (LDW) is not insurance. The purchase of LDW is optional and not required in order to rent a vehicle.

You may purchase optional LDW for an additional fee at the time of rental. If you purchase LDW, we agree, subject to the actions listed on the rental agreement that invalidate LDW, to contractually waive your responsibility for all or part of the cost of damage to, loss or theft of, the vehicle. DW does not apply to damage occurring in Mexico.

When deciding whether or not to purchase DW, you may wish to check with your insurance representative or credit card company to determine whether, in the event of damage to, or theft of, Vehicle, you have coverage or protection for such damage or theft and the amount of your deductible or out-of-pocket risk.

Supplemental Liability Insurance

 

Supplemental Liability Insurance (SLI)

(Where available): If SLI is selected and paid for, Owner provides Renter or any AAD with third party liability protection in an amount equal to the minimum financial responsibility limits applicable to the Vehicle (the Primary Protection). SLI also provides additional third party liability protection, through an excess liability policy, with limits of the difference between the Primary Protection and a combined single limit of $1 million per accident for bodily injury, death and/or property damage to others arising out of the use or operation of the Owner rental Vehicle by Renter or an AAD, subject to the terms and conditions of the policy. SLI includes UM/UIM coverage for bodily injury and property damage in an amount equal to the minimum financial responsibility limits applicable to the Vehicle (the Primary Protection), and additional coverage, through an excess liability policy, with limits for the difference between the statutory minimum underlying limits and $100,000 per accident (for rentals commencing in New York, UM/UIM limits are $100,000 per person/$300,000 per accident; for rentals commencing in Hawaii, the UM/UIM limits are $1,000,000 combined single limit) or state mandated UM/UIM limit, whichever is greater. OWNER AND RENTER REJECT ANY ADDITIONAL UM/UIM COVERAGE TO THE EXTENT PERMITTED BY LAW. SLI, including UM/UIM benefits is provided only when Renter or any AAD are driving the Vehicle. No claim for UM/UIM may be made due to the negligence of the driver of the Vehicle.

SLI COVERAGE IS IN EFFECT ONLY WHILE ANOTHER AAD OR RENTER IS DRIVING THE VEHICLE WITHIN THE UNITED STATES AND CANADA; COVERAGE DOES NOT APPLY IN MEXICO. ADDITIONAL POLICY EXCLUSIONS INCLUDE: (A) BODILY INJURY TO RENTER, ANY AAD, OR TO THE BLOOD RELATIVES OR FAMILY OF RENTER OR ANY AAD, IF SUCH RELATIVES OR FAMILY RESIDE IN THE SAME HOUSEHOLD WITH RENTER OR WITH AN AAD; (B) PROPERTY DAMAGE TO THE RENTAL VEHICLE; (C) FINES, PENALTIES, EXEMPLARY OR PUNITIVE DAMAGES; (D) BODILY INJURY OR PROPERTY DAMAGE EXPECTED OR INTENDED FROM THE STANDPOINT OF THE INSURED; AND (E) ANY OBLIGATION FOR WHICH THE INSURED OR THE INSURED'S INSURER MAY BE HELD LIABLE UNDER ANY WORKER'S COMPENSATION, DISABILITY BENEFITS OR UNEMPLOYMENT COMPENSATION LAW OR ANY SIMILAR LAW.

Note: Any UM/UIM benefits paid are included in the $1 million combined single limit SLI coverage and in no way increase the combined single limit amount referenced above. This insurance coverage is underwritten by Ace American Insurance Company. A benefit summary for SLI is contained within the applicable brochure or, for kiosk renters, by pressing the "Product Details" button (for internet rentals, see Report SLI claims to Owner using the address and phone number set forth herein.)

 

Personal Accident Insurance / Personal Effects Coverage

Personal Accident Insurance / Personal Effects Coverage (PAI/PEC): U.S. (Where available)

If selected and paid for, PAI provides Renter and Renter's passengers with Accidental Death, Accident Medical Expenses and Ambulance Expense benefits. PEC insures the personal effects of Renter, or any member of Renter's immediate family who permanently resides in Renter's household and who is traveling with Renter, against risks of loss or damage while in transit or in a building, (other than your personal residence) or locked in the Vehicle. PAI PEC are available for an additional charge as stipulated on page 1 of the Rental Agreement. "Renter" is the person who signs the Rental Agreement as Renter.

PAI Benefits

Accidental Death, Not to exceed $175,000 for Renter and $17,500 for passengers (for rentals commencing in CA, NY and FL limits are $250,000 for Renter and $125,000 for passengers;and for rentals commencing in MN limits are $100,000 for Renter and $10,000 for passengers).

Accident Medical Expenses, Not to exceed $2,500 for Renter and $2,500 for passengers (for rentals commencing in MN and Puerto Rico (PR) this limit is $3,500 for Renter and $3,500 for passengers).

Accident Ambulance Expense, Not to exceed $250 for Renter and $250 for passengers (for rentals commencing in MN and PR this limit is $150 for Renter and $150 for passengers).

Accident Aggregate, not to exceed $225,000 per accident. (for rentals commencing in CA, NY and FL the aggregate is $500,000 and for rentals commencing in MN and PR the aggregate is $130,000).

PEC Benefits

$600 per person; $1,800 maximum coverage for all covered individuals during the Rental Period. PEC benefits apply to personal effects belonging to Renter, or any member of renter's immediate family who permanently resides in Renter's household and who is traveling with Renter, against risks of loss or damage while in transit or in a building, (other than your personal residence) or locked in the Vehicle.

View additional Personal Accident Insurance (PAI) information.

To file PAI/PEC claims, obtain a claim form from any rental office of Owner, complete it and return it with a copy of the Rental Agreement to: Sedgwick, P.O. Box 94950, Cleveland, OH 44101-4950 Phone: 1 888 515-3132 Fax: 1-440-914-2903.

Roadside Plus

Renter may purchase Roadside Plus (RSP) from Owner for an additional fee...

Renter may purchase Roadside Plus (RSP) from Owner for an additional fee. If Renter purchases RSP, Owner agrees, subject to the actions that invalidate Loss Damage Waiver, to contractually waive Renter’s responsibility for the cost to provide 24/7 roadside assistance (where available) which includes replacement of lost keys (including remote entry devices), flat tire service (if no inflated spare is available, the vehicle will be towed.

Cost of a replacement tire is not covered by RSP), lockout service (if the keys are locked inside the vehicle), jumpstarts, and fuel delivery service for up to 3 gallons (or equivalent liters) of fuel if Vehicle is out of fuel. Roadside Plus services are only available in the United States and Canada. If Renter does not purchase RSP, or RSP is invalidated as set forth above, roadside assistance will be available, but standard charges will apply. RSP does not apply in Mexico. For roadside assistance call 1-800-268-9711.

Loss Damage Waiver - LDW (Canada Only)

LDW is not insurance...

Optional Loss Damage Waiver (LDW)

 

LDW is not insurance. The purchase of LDW is optional and not required in order to rent a vehicle. Renter may purchase optional LDW from Owner for an additional fee. If renter purchases LDW, owner agrees, subject to the actions that invalidate LDW listed below to contractually waive renter's responsibility for all or part of the cost of damage to loss or theft of vehicle or any part or accessory and related costs regardless of fault or negligence depending on the LDW plan chosen. Not withstanding anything to the contrary and unless prohibited by law, LDW does not provide protection for lost keys, key fobs, transponders or optional accessories. LDW does not apply to damage occuring in Mexico. In most locations, owner offers the following two (2) levels of LDW protection:

 

*Loss Damage Waiver - Owner will pay for all loss or damage to the vehicle. *Loss Damage Waiver 3000 - owner will pay the first $3,000 of loss or damage. Renter will pay for all loss or damage over $3,000.

Personal Accident Insurance / Personal Effects Coverage

PERSONAL ACCIDENT INSURANCE (PAI)

Personal Accident Insurance / Personal Effects Coverage (PAI/PEC): (Where available):

If selected and paid for, PAI provides Renter and Renter's passengers with Accidental Death, Accident Medical Expenses and Ambulance Expense benefits. PEC insures the personal effects of Renter, or any member of Renter's immediate family who permanently resides in Renter's household and who is traveling with Renter, against risks of loss or damage while in transit or in a building, (other than your personal residence) or locked in the Vehicle. PAI PEC are available for an additional charge as stipulated on the Rental Agreement. "Renter" is the person who signs the Rental Agreement as Renter.

PAI Benefits: Renter Passenger

Accidental Death, Not to exceed $150,000 $15,000

Accident Medical Expenses, Not to exceed $5,000 $ 5,000

Accident Dental Expense, Not to exceed $1,000 $1,000

Accident Aggregate, not to exceed $200,000 per accident.

The above PAI benefits for Renter apply to accidents during the Rental Period whether or not Renter is in Vehicle. Passengers are covered only for accidents occurring while they occupy Vehicle. Anyone other than Renter occupying or operating Vehicle shall be considered a "Passenger" for the purposes of PAI benefits

PEC Benefits

$600 per person; $1,800 maximum coverage for all covered individuals during the Rental Period. PEC benefits apply to personal effects belonging to Renter, or any member of renter's immediate family who permanently resides in Renter's household and who is traveling with Renter, against risks of loss or damage while in transit or in a building, (other than your personal residence) or locked in the Vehicle.

View additional Personal Accident Insurance (PAI) information

To file PAI/PEC claim or obtain a claim form contact: ACE INA Insurance, 1400-25 York Street, Toronto, Ontario M5J 2V5, Phone: 1 877-772-7797 (English), 1-877-337-9494 (French), Fax: 1-416-368- 0641, Email: Canada.ahclaims@acegroup.com


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