Car Rental FAQs > Colorado, Florida, Texas, North Carolina, Georgia, Washington State, Puerto Rico and Ontario, Canada Toll Options

 

Colorado, Florida, Texas, North Carolina, Georgia, Washington State, Puerto Rico and Ontario, Canada Toll Options

 

Why should I useTollPass™?

 

There is no need to stop and pay with cash and no device is needed. Some roads or toll stations in the coverage area are "electronic payment only" and this may be the only way to pay your toll.

 

How do I useTollPass™?

 

Simply drive on the toll roads in the coverage area. A picture of the license plate will be captured at the toll plaza and payment for your toll will be made electronically. Your use of these lanes will automatically enroll you in our TollPass Service.

 

How do I pay for this service?

 

The debit or credit card on file with your rental will be charged for the following items:

 

  • TollPass Convenience Charge

    $3.95 per usage day, not to exceed $19.75 per rental period. There is no TollPass Convenience Charge on rental days that you don't use a toll road.

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  • Toll Charges

    Actual toll charges* incurred during your rental period.

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    The TollPass Convenience Charge and actual toll charges* will be billed to your debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. Renters who don't have a debit or credit card on file will receive a paper invoice for all toll-related charges at the address listed on their Rental Agreement.

     

    How can I avoidTollPass™ charges?

     

  • Stop and pay cash for tolls (where available)

  • Avoid toll roads

  • Use your own transponder - contact your transponder issuer prior to driving on toll roads to confirm its coverage areas and for details on how to use your personal transponder in a rental vehicle

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    How can I obtain my charges for this service?

     

    Go to htallc.com/tollpass or call (877) 765-5201. You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the email address and partial credit card number used to pay for your rental car.

     

    What is the coverage area?

     

    Our TollPass Service applies to most video toll roads in this area but the coverage area is subject to change. For questions about specific roads please call (877) 765-5201 or visithtallc.com/tollpass

     

    Additional Payment and Conditions

     

    *A TollPass Convenience Charge (TCC) (where available) of $3.95 per day of Rental Period for each day Vehicle is operated on a TCC Covered Road and Vehicle operator does not pay an applicable toll. Total TCC charges will not exceed $19.75 per Rental Period. To avoid the TCC, Renter may (i) use toll-free roads and bridges, (ii) pay tolls with cash (where applicable), or (iii) use any of the other methods described in our toll brochures and on our website by searching our Customer Service link (keyword "tolls"), which vary by toll road/bridge. In addition to the TCC, Owner or a third party may separately charge Renter's credit or debit card for each toll not paid by Vehicle operator incurred during the Rental Period at the higher of the applicable toll authority's cash toll rate or highest undiscounted toll rate. A current listing of TCC Covered Roads is available upon request, at www.htallc.com/tollpass or (877) 765-5201. Operation of Vehicle on a roadway or bridge not covered by TCC where applicable tolls are not paid may subject the Renter to fines, costs and fees see Rental Agreement Paragraph3.c.(3.). RENTER EXPRESSLY AUTHORIZES OWNER OR ITS AFFILIATE TO TRANSFER RENTER'S NAME, ADDRESS, CREDIT CARD INFORMATION AND ALL OTHER DATA NECESSARY TO ENABLE THE COLLECTION OF ALL TOLLS AND ASSOCIATED CHARGES INCURRED DURING THE RENTAL PERIOD.

     

    Terms and conditions apply. Refer to your Rental Contract for details. For information on toll charges contact the Highway Toll Administration at (877) 765-5201 or go to htallc.com.

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