Car Rental FAQs > Massachusetts Toll Options
Car Rental FAQs > Massachusetts Toll Options
The toll roads in the Commonwealth of Massachusetts only accept "electronic payments" and do not accept cash.
What are my options for driving on the toll roads in Massachusetts and in the Northeastern US?
Contact EZ Pass for details on how to use your personal EZ Pass transponder in your rental vehicle, including registering the plate to your account. Customer is responsible for the use of and all charges incurred using a personal transponder. Please note if for any reason your transponder does not register and we are charged a toll, you will be automatically enrolled in the Auto Opt-In TollPass™ Service described below.
At certain locations we offer the option to rent a transponder. Renting a transponder will allow you the option to drive both on the toll roads in Massachusetts as well as certainsurrounding states, including New York, New Jersey, Rhode Island, Connecticut, Virginia, Pennsylvania, New Hampshire and Maine.
Alternatively, you may simply drive on the toll roads within the Commonwealth of Massachusetts only. A photo of the license plate will be captured at the toll plaza and payment for your tolls and any additional charges will be made electronically. Your use of these lanes without a transponder will automatically enroll you in our TollPass™ Service (Cost is $3.95 per usage day, not to exceed $19.75 per rental period, plus the amount of each toll. There is no TollPass™ service charge on rental days that you don’t use a toll road. You will be auto opted-in to this service if you do not rent a device and you drive through any tolls within Massachusetts.) Note: A transponder is still required to travel on many toll roads outside of the Commonwealth of Massachusetts.
How do I pay for this service?
We will not charge you a fee for using your personal EZ Pass transponder.
$3.95 per rental day, not to exceed $19.75 per rental period, plus the amount of each toll and any other charges by EZ Pass or our service administrator (see details on rates below).
$3.95 per usage day, not to exceed $19.75 per rental period, plus the amount of each toll and any other charges by EZ Pass or our service administrator (see details on rates below).There is no TollPass™ Service charge on rental days that you don't use a toll road. You will be auto opted-in to this service if you do not rent a device and you drive through any tolls within Massachusetts.
The TollPass™ Service does not cover toll roads outside of the Commonwealth of Massachusetts. On toll roads outside of the Commonwealth, your options are:
You will have separate charges for the TollPass™ Service that appear on your credit or debit card statement.
Tolls and administrator charges incurred during your rental period will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. Renters who don't have a credit or debit card on file will receive a paper invoice for all toll-related charges at the address listed on their Rental Agreement.
How can I obtain my charges for this service?
Go to htallc.com/tollpass or call (877) 765-5201. You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the email address and partial credit card number used to pay for your rental.
What is the coverage area?
Our TollPass™ transponder service applies to transponder toll roads in this area and our TollPass™service applies to toll roads in the Commonwealth of Massachusetts but the coverage area is subject to change. For questions about specific roads please call (877) 765-5201 or visit htallc.com/tollpass.
Additional payment and conditions
The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of video-monitored toll collection services. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renter's credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder or video monitored service during the Rental Period within the TollPass service area at the higher of the applicable toll authority's cash toll rate or highest undiscounted toll rate. Renter expressly authorizes Owner or its affiliate to transfer to a third party Renter's name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. No credit is provided for days the transponder is not utilized. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Rental Agreement Paragraph 3.(c.)(3.). A current listing of TollPass Service Area covered roads is available upon request, at www.htallc.com/tollpass or (877) 765-5201.
Terms and conditions apply. Refer to your Rental Contract for details. For information on toll charges contact the Highway Toll Administration at (877) 765-5201 or go to htallc.com.