Car Rental FAQs > Methods of Payment Guidelines & Qualifications

 

Methods of Payment Guidelines & Qualifications

 

Credit Cards:

 

The credit card must be presented with available credit, in the renter's name. The signature must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction.

 

If you need to update the credit card you have on your Emerald Club Profile, please see this FAQ: How do I update or change the credit card on my profile?

 

Credit Cards honored: American Express®, MasterCard®, VISA®, Discover® Network, and JCB

 

Puerto Rico: The following credit cards are accepted for rentals in Puerto Rico: American Express, MasterCard, VISA, Diners Club and Discover Network.

 

Canada: The following credit cards are accepted for rentals in Canada: American Express®, MasterCard®, VISA®, and Discover® Network

 

Debit Cards:

 

Debit/check cards are considered to be any non-credit card bearing the VISA, MasterCard or Discover Card logo. Any other non-credit card without the VISA, MasterCard or Discover Card logo is not accepted.

 

When renting in the US, Debit/Check cards are accepted for customers with proof they have deplaned or disembarked at the rental location. Customers must have proof of a ticketed return or outbound trip from the location where the vehicle will be returned on an airline, cruise ship or train. For customers not deplaning or disembarking at the rental location and/or do not have evidence of a return or outbound trip, Debit/Checkcards are only accepted as a form of payment at the time of return.

 

Puerto Rico, a credit card in the name of the renter must be presented at the time of rental. Debit/check cards are only accepted for payment at time of return.

 

In Canada, US bank issued Debit/Check cards are accepted as a form of payment at return provided they DO NOT require a Personnel Identification Number (PIN).

 

Canadian bank issued Debit/Check cards that require the use of a PIN are NOT accepted as a form ofpayment.

 

Canada, a credit card in the name of the renter must be presented at the time of rental.

 

Cash:

 

Not all locations accept cash. Cash rentals may be accommodated for economy through full-size vehicles.

 

Please review the following key points regarding cash rentals:

 

  • Renter must meet locations rental requirements including but not limited to:
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  • Verifiable proof of employment.
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  • Verifiable home/cell phone and/or utilities in renter's name.
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  • Verifiable return transportation.
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  • Deposit in the amount of the calculated rental charges plus an additional amount (up to $500) may be required.
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  • Renters may use cash as form of final payment upon return of the vehicle.
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  • For rentals in Canada, only customers on a pre-paid tour or renting on corporate accounts that have negotiated the option to use cash are allowed to use cash to qualify for a rental.

 

Gift / Prepaid Card:

 

Is considered a gift certificate bearing the Visa, MasterCard or American Express logo. National only accepts gift cards for final payment upon return of the rental vehicle. Gift cards are not acceptable as a form of deposit. Gift Cards are not accepted in Latin America or the Caribbean.

 

Money Orders:

 

National will accept money orders as a form of payment. They are handled in the same manner as a cash rental.

 

Virtual Credit Cards:

 

National does not accept online-only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online use.

 

National shall not assume responsibility or liability in connection with the use of on-line only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online transactions. National shall have no obligation to honor transactions made with such cards.

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