Car Rental FAQs > What is Loss Damage Waiver (LDW)?

 

What is Loss Damage Waiver (LDW)?

 

Loss Damage Waiver (LDW)

 

Optional Loss Damage Waiver (LDW). LDW IS NOT INSURANCE.

 

THE PURCHASE OF LDW IS OPTIONAL AND NOT REQUIRED IN ORDER TO RENT A VEHICLE. Renter may purchase optional LDW from Owner for an additional fee. If Renter purchases LDW, Owner agrees, subject to the actions that invalidate LDW listed below, to contractually waive Renter's responsibility for all or part of the cost of damage to, loss or theft of, Vehicle or any part or accessory and related costs regardless of fault or negligence, depending on the LDW plan chosen. Notwithstanding anything to the contrary and unless prohibited by law, LDW DOES NOT PROVIDE PROTECTION FOR LOST KEYS, KEY FOBS, TRANSPONDERS OR OPTIONAL ACCESSORIES. LDW does not apply to damage occurring in Mexico. In most locations, Owner offers the following two (2) levels of LDW protection:

 

*Loss Damage Waiver- Owner will pay for all loss or damage to the Vehicle.

 

*Loss Damage Waiver 3000- Owner will pay the first $3,000 of loss or damage. Renter will pay for all lossor damage over $3,000.

 

When deciding whether or not to purchase LDW, you may wish to check with your insurance representative or credit card company to determine whether, in the event of damage to, or theft of, Vehicle, you have coverage or protection for such damage or theft and the amount of your deductible or out-of-pocket risk.

 

THE FOLLOWING SHALL INVALIDATE LDW:

 

A. IF VEHICLE IS DAMAGED WHEN USED OR DRIVEN:

 

(1) BY ANY PERSON OTHER THAN RENTER OR AAD(S) WITHOUT OWNER'S PRIOR WRITTEN CONSENT; (2) BY ANY PERSON IF THERE IS REASONABLE EVIDENCE THE DRIVER WAS IMPAIRED BY THE USE OF ALCOHOL, NARCOTICS, INTOXICANTS, OR DRUGS, USED WITH OR WITHOUT A PRESCRIPTION; (3) BY ANY PERSON COMMITTING A FELONY OR OTHERWISE ENGAGED IN A CRIMINAL ACT; (4) IN A RACE OR SPEED CONTEST; (5) TO TOW OR PUSH ANYTHING; (6) OUTSIDE OF THE UNITED STATES AND CANADA; (7) UNDER AUTHORITY OF ANY LICENSE THAT IS SUSPENDED, REVOKED, INVALID OR DOES NOT BELONG TO THE DRIVER; (8) TO TRANSPORT PERSONS OR PROPERTY FOR HIRE; (9) IN A WANTON OR RECKLESS MANNER OR IF VEHICLE IS DELIBERATELY DAMAGED; (10) ON AN UNPAVED ROAD OR OFF ROAD; (11) TO TRANSPORT EXPLOSIVES, CHEMICALS, CORROSIVES OR OTHER HAZARDOUS MATERIALS OR POLLUTANTS OF ANY KIND; OR

 

B. IF RENTER MISREPRESENTS FACTS TO OWNER PERTAINING TO RENTAL, USE, OR OPERATION OF VEHICLE; OR

 

C. IF VEHICLE'S INTERIOR COMPONENTS ARE STOLEN OR DAMAGED WHEN VEHICLE IS UNLOCKED OR KEYS ARE NOT SECURED; OR

 

D. IF RENTER FAILS OR REFUSES TO PROVIDE OWNER, POLICE, OR OTHER AUTHORITIES WITH A FULL REPORT OF ANY ACCIDENT OR VANDALISM INVOLVING VEHICLE OR OTHERWISE FAILS TO COOPERATE WITH OWNER, POLICE, OR OTHER AUTHORITIES IN THE INVESTIGATION OF ANY ACCIDENT OR VANDALISM; OR

 

E. IF VEHICLE IS STOLEN AND RENTER FAILS TO DO ANY OF THE FOLLOWING: (1) RETURN THE ORIGINAL IGNITION KEY AND OWNER'S KEY TAG IDENTIFYING VEHICLE; (2) FILE A POLICE REPORT WITHIN 24 HOURS AFTER DISCOVERING THE THEFT; (3) COOPERATE FULLY WITH OWNER, POLICE AND OTHER AUTHORITIES IN ALL MATTERS CONNECTED WITH THE INVESTIGATION OF THE THEFT.

 

For Optional LDW on rentals originating in California, Hawaii, Illinois, Nevada or New York, please refer to the Rental Agreement jacket. ,

 

Canada

 

LDW Canadian product is detailed below.

 

Loss Damage Waiver - LDW (Canada only)

 

National provides you, the renter and authorized drivers with a way to minimize your responsibility for lossor damage to the rental vehicle through the purchase of Loss Damage Waiver (LDW). LDW is NOT insurance. It is a waiver of National's right to collect from the renter or authorized driver for the loss ordamage to the rental vehicle.

 

The renter or authorized driver is responsible for any loss or damage to the rental vehicle, regardless of who is at fault. In addition, unless prohibited or limited by law, the renter or authorized driver (s) is responsible for administrative and loss of use fees. If elected, LDW waives the renter's and authorized driver(s) responsibility for loss or damage to the rental vehicle up to the full value of the vehicle including administrative and loss of use fees less the applicable deductible, if any.

 

Deductibles - Cars and Trucks:

     

  • Customers 25 yrs + - deductibles are $0, $500 CAD or $1,000 CAD
  •  

  • Customers 21-24 years - deductible is $1,000 CAD (Up to a full size car class category)

 

Note: Deductible is the maximum amount of customer responsibility for damage to the vehicle assuming the Prohibited Uses and Violations as described in the Terms and Conditions of the rental agreement have not be violated. Deductibles and availability vary by location and by car category.

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