Car Rental FAQs > How do I earn rental credits?

 

How do I earn rental credits?

 

When you become a National Emerald Club Member, you can immediately start earning credits towards free rental days on qualifying rentals!

 

What is a Qualifying Rental?

 

  • A "qualifying rental" is defined as the number of vehicle rentals or the number of paid rental days that occured at a participating National Car Rental or Enterprise Rent-A-Car brand locations within each calendar year.

  • A qualifying rental does not include (and credits will not be issued) on the following type of rentals:

  • Rentals on rate plans for accounts that do not allow employees to participate in award programs; 

  • Rentals when a member chooses to receive mileage, credits or points for a frequent traveler program (such as, but not limited to, an airline frequent flyer or hotel points program);

  • Rentals used as an insurance, dealer, body shop, or fleet replacement; or

  • Rentals by employees of Enterprise Holdings, Inc. or its affiliates or subsidiaries, licensee and licensee employees booked under an employee discount rate;

 

How do I earn credits?

 

  • If your rental is 1 - 7 calendar days, you will be rewarded 1 credit

  • If your rental is 8 or more days, National rewards you even further by dividing your total rental days by 4. This means:

  • At 8 rental days you earn 2 credits

  • At 12 rental days you earn 3 credits

 

How can I redeem my free days?

 

  1. Log into your Emerald Club Profile (Click here to open the login screen in a new window)

     

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  3. Click the 'Reservations' icon in the gray navigation bar

     

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  5. After completing additional reservation information, select the 'Free Days' dropdown to choose the number of days you wish to redeem.

     

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  7. Select the number of free days you would like to apply to your reservation. You can redeem up to 7 free days per reservation.

     

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  9. Click the 'Start Reservation' button

     

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  11. After your request has been submitted, you will receive the following confirmation message, 'You have successfully applied 1 FREEDAY coupon.'

     

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  13. Once you have chosen a vehicle and made your additional options selections, you will be take to the 'Review & Reserve' page. Once there, you will see the savings you earnedon this rental by applying your free rental day coupons.

     

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  15. To confirm this reservation, fill in any remaining fields, and then click 'Reserve'.

     

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  17. At this point you will be taken to the 'Confirmation' page and have successfully booked your reservation.

     

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    How long are points/rental credits valid?

     

    Rental credits do not expire. Once you earn enough credits for a free day, the free day is valid through December 31st of the following year.

     

    Can I earn Emerald Club rental and free day credits when renting at Enterprise?

     

    Yes, when renting at participating Enterprise locations using your Emerald Club membership number on the reservation/rental, you will receive credit toward your elevated tier and if you are earning rental credits toward fee days you will earn rental credit.