Branch Closure Advisory

Last Updated March 22, 2020

As an essential services provider supporting relief agencies, moving people, services and goods during this global health crisis, we remain open to help serve critical transportation infrastructure support, but have temporarily consolidated some of our operations for the safety of our customers and employees.

Click here to browse Candian location pages where you can find the hours of operation for each location.

Some areas are experiencing a high level of location closures. A list of those areas can be found below.

We are very sorry for this inconvenience. However, know that we are taking steps to protect all customers and employees during this challenging time. We are carefully monitoring this rapidly changing situation around the clock and following guidance from the World Health Organization and other health authorities.

Closed Locations

  • Downtown Toronto MetroCentre
  • Toronto Billy Bishop Airport
  • Downtown Winnipeg Main & Portage
  • Prince Rupert
  • Kingston Airport
  • Gander International Aiport
  • Deer Lake Regional Aiport
  • JA Douglas McCurdy Sydney 
  • AirportDowntown Calgary 10th Ave. SW
  • Banff Caribou Lodge & Spa


Your local branch should be reaching out to you about rebooking options, including transferring your reservation to a location that is open where possible. If not, please reach out to your branch or call 844 307 8015 to receive guidance about rebooking your rental. If you have some flexibility with timing and location, we would be happy to work with you to book another reservation.

Car Return  

If you are currently renting a vehicle with us, your local branch should be reaching out to you about options to return your rental vehicle. If not, reach out to your branch or 844 307 8015 to receive the best guidance.